Managed Kubernetes Services

When Kubernetes breaks,ownership shouldn’t.

Lightedge Managed Kubernetes Services gives supported Amazon EKS and Azure AKS clusters a clear operating model for ongoing work. Teams gain monitoring around the clock, platform incident response, lifecycle management, access support, and faster answers when deployments fail.

24x7x365 monitoring Amazon EKS and Azure AKS Clear platform boundaries
Incident triage active
Current response
Alert received. Platform telemetry is being correlated. Lightedge is isolating the cluster, configuration, and workload layers. Platform cause confirmed. Supported remediation is underway. Application cause identified. Required customer action is clear.
From ambiguity to action

A release breaks. The investigation should not become a debate.

Kubernetes issues rarely stay in one clean layer. LMKS gives your teams a consistent path to determine where the problem lives, make supported platform changes, and communicate the next action clearly.

01

Detect the signal

Lightedge monitors cluster health, logs, metrics, traces, backup status, and events that affect service around the clock.

02

Isolate the layer

Engineers determine whether the failure is rooted in the Kubernetes platform, its configuration, resource constraints, access, or the application.

03

Resolve or direct

Lightedge resolves supported platform issues. When findings point to the application, we provide a clear explanation and the required action.

Ongoing operations, covered

The platform work that competes with application work moves off your team’s plate.

LMKS is focused on the ongoing operational responsibilities required to keep supported EKS and AKS environments stable, secure, current, and ready for the next release.

24

24x7x365 Monitoring & Incident Response

Continuous observability, alert triage, incident ownership, and coordinated escalation for managed clusters.

Platform Lifecycle Management

Patching, supported Kubernetes upgrades, supported add ons, node group or node pool operations, and capacity adjustments within existing infrastructure.

Workload Deployment Support

Investigation of failed releases, rollbacks, image pulls, secrets access, configuration changes, and resource constraints within the platform.

Security & Access Control

IAM or Azure AD integration with Kubernetes RBAC, least privilege role support, and audit logging for administrative actions and access events.

Case Ownership & Escalation

Lightedge owns managed service cases through resolution, coordinates escalation, and communicates planned changes or changes that affect service.

Backup Monitoring, DR Available

Monitoring and failure triage for approved native cloud backups, restore coordination, plus optional disaster recovery with documented runbooks.

Where the line sits

Clear ownership before the incident starts.

Managed Kubernetes works when both sides know where the platform ends and the application begins. LMKS defines that boundary so incidents get worked instead of debated.

Platform operations

  • Cluster health monitoring, Kubernetes platform incident triage, and lifecycle coordination for supported versions.
  • Patch and upgrade coordination, node pool and worker node operations, support for standard add ons, and platform troubleshooting.
  • RBAC and access support, backup monitoring, and restore coordination within the documented service boundary.

Application ownership

  • Application code, container image changes, and application fixes when an issue is not related to the platform.
  • Validation of application functionality after a restore or disaster recovery event.
  • Alignment to required tagging, security, and networking baselines, plus access needed for onboarding and ongoing service.
The outcome: your developers keep ownership of what they build without becoming the default Kubernetes operations team.
One managed relationship

Kubernetes should not become an operational island.

LMKS is delivered alongside Lightedge AWS Managed Services or Azure Managed Services, placing the Kubernetes platform layer under the same relationship that supports the public cloud environment around it. For hybrid organizations, Kubernetes stays inside one consistent operating model across public cloud, private cloud, and infrastructure on premises.

AWS Premier Partner
AWS MSP Validated
AWS Migration Competency
Who benefits

Built for teams that need Kubernetes to run reliably without becoming another specialty to staff.

LMKS is designed for organizations that need a more consistent operating model in AWS and Azure, especially where stability, governance, frequent releases, and clear responsibility matter.

Ready for clearer ownership?

Give your developers a stable place to ship.

Bring Lightedge your EKS or AKS environment. We will help determine fit, establish the service boundary, and build a managed operating model around the platform.

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For supported Amazon EKS and Azure AKS environments.